cbd77's Privacy Policy
Your personal information is a trust we take seriously. Read this policy to learn how cbd77 collects, uses, and protects your data.
1. Introduction & Scope
This Privacy Policy ("Policy") serves as the agreement between the cbd77 platform ("we", "our") and its users ("you", "your") regarding the collection and processing of information. cbd77 is a secure online casino and betting platform operated for players in Bangladesh.
When you use the cbd77 website, create an account, use our services, or contact us, you consent to the collection and use of your information in the manner described in this Policy. Please read this Policy carefully, and if anything is unclear, contact our support team.
This Policy applies to all pages and services under the https://cbd77.lat domain. Third-party websites and payment gateways have their own privacy policies, for which cbd77 is not responsible.
2. What Information We Collect
cbd77 only collects information that is necessary to operate our services, ensure security, and improve your experience. The categories of information collected are described in detail below.
2.1 Information You Provide Directly
- Full name, date of birth, and nationality
- Email address and contact information
- Username and password (stored in encrypted form)
- Documents provided for identity verification (national ID, passport, etc.)
- Financial transaction information (deposit and withdrawal records)
- Information provided when contacting our support team
2.2 Automatically Collected Information
- IP address and device identification information
- Browser type, version, and operating system
- Time spent on the site, pages visited, and navigation patterns
- Cookie and session data (see Section 8 for details)
- Login time, logout time, and session information
2.3 Payment-Related Information
When you make a deposit or withdrawal via bKash, Nagad, Rocket, Upay, or bank transfer, a record is kept of the transaction type, amount, time, and method. Full card or account numbers are not stored on our servers — payment processing is completed through the secure gateways of the relevant third parties.
3. Purpose of Data Use
cbd77 uses the information collected for the following purposes:
Information is used to confirm your identity, keep your account secure, and prevent fraudulent activity.
Information is required to complete deposits and withdrawals and to maintain a transaction history.
When you request support via live chat or email ([email protected]), your information is used to resolve your issue.
Information is used to detect unusual activity, keep accounts secure, and enforce responsible gaming policies.
Platform performance is reviewed through analytics to improve the user experience.
Notifications are sent for important account updates, security alerts, and policy changes.
cbd77 never sells your information to third parties. However, necessary information may be shared with approved service partners to operate our services — details are provided in Section 5.
4. Legal Basis for Data Processing
cbd77 processes your personal information on the following legal bases:
4.1 Performance of a Contract
When you create an account on cbd77, a service contract is formed. Under this contract, necessary information is processed to provide services, complete transactions, and manage your account.
4.2 Legal Obligation
Retaining and processing certain information is legally required to prevent financial crime, verify identity, and meet regulatory obligations.
4.3 Legitimate Interests
Ensuring platform security, preventing fraud, and improving service quality are part of cbd77's legitimate business interests. Information is processed for these purposes.
4.4 Your Consent
Your explicit consent is obtained before using your information for additional purposes such as marketing communications or optional cookies. You may withdraw this consent at any time.
5. Sharing Information with Third Parties
cbd77 never sells, leases, or discloses your personal information without authorisation. Necessary information may be shared with specific partners only in the limited circumstances described below:
- Payment processors: Transaction information is shared with the relevant financial institutions to complete bKash, Nagad, Rocket, Upay, and bank transfer payments.
- Identity verification agencies: Necessary information may be shared with approved agencies as part of the age and identity verification process.
- Technology service providers: Contracted partners responsible for server hosting, database management, and cybersecurity may access limited information.
- Law enforcement agencies: Information may be shared with authorities in accordance with a valid legal order or applicable legal requirements.
Strict confidentiality terms are included in agreements with all third-party partners, and they may only use information for the specified purpose.
6. Data Security Measures
Multiple industry-standard security measures are in place to keep your information safe on the cbd77 platform:
6.1 Encryption Technology
All data transmission on cbd77 is secured through SSL (Secure Socket Layer) encryption. This ensures that all information sent between your browser and our servers is encrypted and cannot be read by third parties.
6.2 Password Protection
Your password is never stored in plain text — it is encrypted using a one-way hashing algorithm. As a result, even cbd77 staff cannot see your actual password.
6.3 Access Controls
Access to your information is restricted to only those staff members who require it for their specific role. All access is monitored and strict policies are followed to prevent unauthorised access.
6.4 Security Reviews
Regular security reviews are conducted to identify potential vulnerabilities. If any weakness in data protection is found, steps are taken to address it promptly.
However, no method on the internet is 100% secure. To help keep your account safe, use a strong password and do not share your login details with anyone.
7. Data Retention Period
cbd77 retains your information for as long as it is necessary to fulfil the purpose for which it was collected or as required by law.
- Active accounts: All information is retained for as long as your account remains active.
- After account closure: Taking into account legal obligations and the possibility of dispute resolution, relevant information may be retained for a defined period after account closure.
- Financial records: Transaction information is retained for the applicable period in compliance with financial regulations.
- Log data: System logs and security-related data are retained for a limited period.
Once the specific purpose has been fulfilled or the legal obligation has ended, information is securely deleted or anonymised.
8. Cookies & Tracking Technologies
Cookies and similar technologies are used on the cbd77 website. Cookies are small data files stored on your device that help the website remember your preferences and improve your experience.
8.1 Essential Cookies
These cookies are essential for the basic functioning of the website — such as maintaining login sessions, security verification, and saving your preferred language. The site will not work correctly without these cookies.
8.2 Analytics Cookies
Analytics cookies are used to understand which pages are used most and where there is room for improvement. This information is analysed in aggregate and does not identify you as an individual.
8.3 Cookie Controls
You can reject or delete cookies by changing your browser settings. Please note that disabling essential cookies may affect some functions of the site.
9. Your Rights & Choices
cbd77 respects your rights regarding your information. Your rights are described below:
- Access: You may request to know what information we hold about you.
- Correction: If your information is inaccurate, you may request that it be corrected.
- Deletion: In certain circumstances you may request that your information be deleted, though this may not be possible where legal obligations apply.
- Objection to processing: You may object to the use of your information for marketing purposes.
- Data portability: You may request your information in a structured, easily readable format.
- Withdrawal of consent: Where information is processed on the basis of consent, you may withdraw that consent at any time.
To exercise any of the rights listed above, contact our support team. Send your request via live chat 24/7 or by email to [email protected]. We will respond to your request as promptly as possible.
10. Protection of Minors
cbd77 is for users aged 21 and above only. We do not knowingly collect information from minors. If a person creates an account by providing a false age, the account will be closed and the associated information deleted as soon as this is discovered.
If you believe that a minor has opened an account on cbd77, please notify us at [email protected].
11. Changes to This Policy
cbd77 reserves the right to update this Privacy Policy at any time. If significant changes are made to the Policy, we will notify you in the following ways:
- The update date will be clearly displayed on the website.
- Where applicable, a notification will be sent to your registered email address.
- For significant changes, a brief notice will be displayed on the site.
Continued use of the site after any changes will be taken as your agreement to the updated policy. We therefore recommend checking this page regularly.
12. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy, please get in touch with us. The cbd77 support team is available 24 hours a day, 7 days a week to assist in both Bengali and English.
Instant support is available via live chat on the cbd77 platform — 24/7, in Bengali and English.
[email protected] — you can also send any privacy-related requests by email.
To learn more about us, visit our About Us page. We also recommend reading our full Terms & Conditions and Responsible Gaming policy.